Recent Articles

British Columbia

B.C. to regulate lenders of high-cost credit products

May 4, 2022

Beginning May 1, 2022, annual licensing and regulation for products such as installment loans and high interest (32%+) lines of credit will be required. Changes have also been made to transparency requirements and borrower protections. The new framework will be administered by Consumer Protection BC. More information is available here.

Store Operations

What is Proactive Customer Service and How Will It Impact Retailers?

May 3, 2022

This article is provided by Reshift Media, a Canadian-based digital marketing and development organization specializing in retail businesses. Retailers understand how instrumental the customer experience is. From the moment a consumer comes across your business to their first purchase and beyond, there are many factors that build up to a positive customer experience, One of … Continued


Quebec minimum wage jumps to $14.25/hour

May 3, 2022

Effective Sunday, May 1, 2022, the minimum wage in Quebec has risen to $14.25 an hour – up 75 cents from $13.50. The province follows the neighbouring Maritime provinces and Ontario, which raised their minimum wages in April. To see national numbers, click here.

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